1. Shipping and Delivery

• We ship worldwide and provide the buyer with a valid tracking number once the order has been dispatched.

• Delivery times may vary depending on the destination country, courier services, and customs procedures.

• We are not responsible for delays caused by postal services, courier companies, or customs clearance.

2. Customs, Duties, and Import Regulations

• Buyers are responsible for ensuring that the products they purchase can be legally imported into their country.

• We are not responsible for the decisions made by customs authorities in the destination country.

• If customs refuses to clear or deliver the package, or if additional duties/taxes are applied, this is entirely the buyer’s responsibility.

• Refunds will not be issued for items returned or destroyed due to customs decisions or import restrictions.

3. Lost or Returned Packages

• If a package is returned to us due to incorrect address, unclaimed delivery, or customs refusal, the buyer will be responsible for covering the cost of re-shipment.

4. Product Information

• We do our best to describe and photograph our products accurately. Slight variations in color, size, or details may occur due to the handmade nature of the items or different monitor settings.

• By purchasing, the buyer acknowledges and accepts these possible variations.

5. Liability

• We are not liable for any delays, losses, or damages that occur during shipping, especially those caused by customs or courier services.

• Once the item has been shipped and a tracking number provided, our responsibility is fulfilled.